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FAQ
FAQ
Q
Which environmental protection regulations do your company's products comply with?
A
We comply with multiple regulations such as RoHS, REACH, EU POPs, POHS, and Prop 65. You can click on the "RoHS Report" for each product on our official website to view the reports.
Q
Are your company's products halogen-free/lead-free?
A
Yes. Our products comply with the lead-free and halogen-free requirements of the RoHS Directive (2011/65/EU (RoHS 2.0)) and the *Management Measures for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products*.
Q
Which system certifications your company has passed?
A
Our company has passed the ISO9001:2015 quality management system certification.
Q
What is the moisture sensitivity level (MSL) of your products, and what are the precautions for storage and use?
A
The humidity sensitivity level of consumer electronic SoC is MSL3. You can see the humidity sensitivity level of detailed products in the Telink Product Selection Tool.
Precautions:
I) For products with MSL3, please refer to the Product Handling Guide.
|
Shelf Life |
Storage Conditions |
Floor Life |
Floor Storage Environment |
|
12 months |
Sealed in anti-static moisture barrier bags |
168 hours |
≤ 30°C/60% RH |
II) Recommended baking conditions for SMD packaged or unpackaged components:
|
Package Type |
MSL |
Baking@ 125 °C +10/-0 °C <5%RH |
Baking@ 90 °C +8/-0 °C≤5% RH |
||
|
Floor storage≤72H |
Floor storage>72小H |
Floor storage≤72H |
|||
|
QFN |
3 |
9 hours |
7 hours |
33 hours |
23 hours |
|
TSSOP |
3 |
9 hours |
7 hours |
33 hours |
23 hours |
|
SOP |
3 |
27 hours |
17 hours |
96 hours |
48 hours |
III) Note: For details, please refer to JEDEC standard IPC/JEDEC J-STD-033D.Pb-Free Reflow Profile at 260°C
Q
What is the minimum order quantity of your products?
A
The minimum order quantity (MOQ) varies with different packaging types and methods. You can check the MOQ of a detailed product in the Telink Product Selection Tool.
Q
Has your company established a responsible mineral procurement policy?
A
Yes, Telink has always put great importance to fulfilling social responsibilities, does not support mineral transactions that may violate human rights, and commits to:
1) Not purchasing conflict metals produced in conflict areas, including tantalum (Ta), tin (Sn), tungsten (W), cobalt (Co), and gold (Au);
2) Strengthening supply chain management, requiring suppliers to conduct reasonable due diligence on their respective supply chains, and not purchasing or using conflict metals produced in conflict areas.